BikeExchange
More than a Bike Shop

Best-in-Class Online Solutions for Brands and Shops

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Who We Are

Fueled by bicycle retailers and brands, our aim is to drive the passion for riding by bringing buyers and sellers together in a place where a bike is never "just a bike". BikeExchange is the ultimate global marketplace for bike enthusiasts and the all-in-one online solution for retailers. 

Your Digital Experts

The BikeExchange platform connects retailers, brands, and consumers through the best cycling products, cutting-edge technology, and exciting content. Behind it, our digital experts create a seamless experience to educate, convert, and support your future customers.

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"BikeExchange is the leading global bike industy service provider helping brands and stores connect to consumers online."

What We Do

BikeExchange is more than a marketplace – we provide best-in-class online retail solutions for bike shops and brands.

Shop-in-Shop Marketplace Solution

Multi-Channel Checkout Options

Online Marketing & SEO Experts

Shop Integration Services & Product Synchonization

Fast & Secure Online Payment Gateway

Industry Leading Product Database

Bike Logistics & Shipping Solutions

Dedicated Concierge & Sales Support

Digital Services & eCommerce Solutions

Trusted by over 1500 Global Store Partners

How it works

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Pick Your Package
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Let's Get Connected
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Start Selling
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Utilize our Expertise

What You Get

BikeExchange is revolutionizing the bike industry by constructing a destination infused with cutting-edge technology and unparalleled services, fundamentally transforming the way bikes are purchased and sold. With our shop-in-shop marketplace solution, retailers have everything they need to sell more bikes online.

Your Marketplace Shop Includes:

Unlimited Product Listings
Access to our Leading Bike Database & Product Catalog
Shop & Inventory integration Service
Dedicated Store Landing Page
Sell Online or via Click & Collect
In-store Inquiries and Product Reservations
Access to Buy Now Pay Later Services
Bike Logistics & Access to Preferred Shipping Rates
POS & Shipping Management Integration Options

Service & Support Levels and Pricing

Solo Ride

"You got this!"

Do-It-Yourself approach to get selling today

$199

per month

Online Sales Commission
10%
Minimum Contract Duration*
None
Service Level
Feature Level
Marketing Support
Integration Support
Contact us

Team Ride

"Let's ride together."

World class customer and eMerchant support

$399

per month

Online Sales Commission
9%
Minimum Contract Duration*
12 months
Service Level
Feature Level
Marketing Support
Integration Support
Contact us

WorldTour Ride

"Leave it to the professionals."

Full Service from the Industry Leaders

$699 + Marketing Budget

per month

Online Sales Commission
8%
Minimum Contract Duration*
12 months
Service Level
Feature Level
Marketing Support
Integration Support
Contact us

*Right of termination: Cancel anytime with 3 months notice.

 

Solo Ride

Tour Ride

WorldTour Ride

Customer Service:
Save time, and generate sales and happy customers with the help of our dedicated Customer Team.

 

 

Consumer Sales Support

Self-managed

1st level customer support

Full service

After Sales Support

Basic

1st level customer support

Full service

Shop Management & Merchandizing:
Optimize your shop for maximum sales performance

 

 

Account Setup & Optimization

 Merchant Team Support

 Merchant Team support

Dedicated
account manager

Inventory Management & Merchandising

Self-managed

 Yes

Yes 

Inventory Price Management

Self-managed

Yes

Yes

Promotion Planning and Execution

Yes

Monthly Performance Review & Health check

Yes

Yes

Consumer Campaigns
Drive additional traffic and sales by participating in our promotions.

 

 

 

Participation in Monthly Consumer Campaigns
Platform-wide promotions with seasonal focus to maximize sales
- Individual landing page
- On-site advertising
- EDM campaign
- Social post

Included**

Priority Inclusion

Store Specific Campaigns
Platform-wide campaigns promoting your store, brands, and products with the help of our marketing team.

Included**

Performance Marketing
For more performance and sales, we elevate your performance by utilizing dedicated marketing channels.

 

 

 

Search Engine & Performance Marketing:
Your products are advertised in our product campaigns on marketing channels incl.
- Google
- Bing
- Facebook
- On-site Advertising

Included**

Included**

Priority Inclusion

Custom Performance Campaigns
Optimized for your store & placed on selected channels for maximum sales:
- Google / Bing / Facebook
- Affiliate Marketing
- On-Site Advertising

with Marketing Budget

Priority Inclusion

Regular Performance Review & Health Check

Yes

Yes

Shop Profile
Create a unique shop-in-shop presentation for your store profile

 

 

 

Initial Shop Setup

Self-managed

Supported by Merchant Team

Professional setup by your account manager

Shop Integration
Integrate your store with our extensive POS & shop connectors

 

 

 

Shop integration and Daily Product Synchronization

Supported by Merchant Team

Supported by Merchant Team

Full set-up
by your account manager

Generic CSV / XML Product Feed Integration

On Request

Included

Included

FTP Server Setup

Set-up fee

Included

Included

Custom Shop Integration

On Request

Included***

Product Data for eCommerce
Digitalize your shop inventory with our extensive product catalog

 

Product Catalog Access with more than 1000 Brands of Bikes & Accessories

Yes
(limited to your products)

Yes
(limited to your products)

Yes
(limited to your products)

Additional Brand Inclusion in BikeExchange Database

On request

On Request

Included****

Manual Product Data Enrichment (incl. Product & Category Mapping Service, Barcode / UPC / EAN Identifier Service

On Request

On Request

Shipping & Logistics Solutions
Seamless integrations with our shipping solutions

 

Shipping Label Service Access

Industry-Leading shipping rates, designed for bike shops and brands; average savings of $25-50 per bike shipped vs. best available rates

Included

Included

Included

Direct integration to BikeExchange for seamless label creation

Included

Included

Included

Direct integration to your POS or shipping platform

On Request‡

On Request‡

Full-service support for claims, loss, or damaged shipments

Included

Included

Included

** BikeExchange reserves its right to omit the inclusion if the offers provided by the seller are not competitive or do not fit the scope of the promotion.

*** Includes an hourly work rate of 2hrs from our integration specialist.

**** Includes up to 200 SKUs per account when sufficient product data is provided.

‡ Hourly rates apply for any custom shipping integration solutions outside of BikeExchange platform

Your BikeExchange Support Crew

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Chris Cosgrove

Country Lead - North America
A dynamic leader, passionate about both business and adventure. As an avid mountain and gravel rider, Chris finds inspiration in conquering challenging trails and exploring the great outdoors. This passion for adventure fuels Chris's innovative thinking, fostering a culture of risk-taking and teamwork at BEX North America. With a relentless drive for success, Chris is optimizing the future of the company while embracing the spirit of exploration.

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Ron Schmid

Merchant Team Lead
Former bike shop manager turned leader of our seller success team. With extensive experience in the cycling industry, Ron brings valuable insights and a customer-centric approach to empower our sellers. An avid cyclist and bike lover since he was just a kid, Ron is known for building strong relationships and fostering collaboration. He is the key driver of the growth and prosperity of our sellers, solidifying our position as a trusted market leader.

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Garret Becker

Head of Sales
Progressive sales leader who brings a competitive edge to our organization, Garret found his passion for cycling after his run as a college athlete, and now races competitively in his spare time. He embodies the qualities of teamwork, perseverance, and strategic thinking, and his ability to adapt to market dynamics makes Garret an invaluable asset in driving sales and fostering strong client relationships.

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Griffin Tichenor

Customer & eCommerce Lead
An avid racer, Griffin has transformed his passion for cycling into a mission to match riders with their ideal bikes. Through his expertise and personal experience, he guides customers on a journey of education and discovery, driving eCommerce results and providing exemplary service and support

Get in touch with us

(949) 344 2444

or make an appointment directly